Quantum Private Clients

During the course of our careers we’ve arranged thousands of policies for our broker partners and their Private Clients. We recognise that different clients need different insurance solutions and only by building close relationships with their trusted advisers are we able to deliver those solutions in a timely, cost effective way.

Our primary goal is to ensure our clients’ homes, vehicles and valuables are protected and our claims promise is delivered as quickly and effectively as possible.

Quantum Private Clients is a wholesale insurance broker established by highly experience Private Clients specialists with over 50 years of experience servicing brokers and their clients. Our policies have been developed in conjunction with Quantum Underwriting Agencies who are a coverholder at Lloyd’s. Lloyd’s is the world's largest specialist insurance and reinsurance market. A unique insurance market with an unrivalled concentration of specialist underwriting expertise and every day, more than 50 leading insurance companies, over 380 registered Lloyd’s brokers and a global network of over 4,000 local coverholders operate in the Lloyd’s market. The collaboration at Lloyd's, combined with the choice, flexibility, financial strength, and certainty of the market, makes Lloyd’s the world’s leading insurance platform.

Information about Lloyd’s financial strength ratings can be found at- https://www.lloyds.com/about-lloyds/investor-relations/ratings.

Copies of our Target Market Determinations can be found at https://www.qua.net.au/forms.html

We believe that when buying insurance, our clients are buying peace of mind and a promise that when something goes wrong, we will help put it right which ultimately equates to one thing – trust. Our brokers can trust us to deal with their client's claim promptly and effectively because our approach is to trust our clients. When our clients make a claim, we treat it as though it is our problem and not theirs. They are given their own dedicated specialist claims handler who takes personal ownership of their claim and who has the authority to make decisions and quick payments. Our aim is to deliver an empathetic, fair, and straight forward claims process with integrity and trust at its core.

Direct access to experienced decision makers
End to end claims management by a specialist prestige home and motor team
Appraisal services provided to applicable home policyholders
Broad levels of coverage, some unique to the Australian market

Choice of repairer
Choice of where a client has their vehicle repaired
Comprehensive cover for all risks of vehicle damage
Including accidental damage, fire and theft
Comprehensive driving other cars
Cover for other vehicles not owned or regularly used by the client
Any driver
Comprehensive Cover for damage to a client’s vehicle even when driven by someone that does not live with them
3 Year new vehicle replacement
If a vehicle is stolen or totally destroyed even if purchased before insured with us
Agreed value
If a vehicle is stolen or totally destroyed, we pay the amount we have agreed in the schedule
Enhanced replacement cost
We will pay up to 125% of the agreed value in the schedule to replace a client’s vehicle
Enhanced reinstatement value
We will repair a classic car plus pay up to 20% of the agreed value for reduction in its value
Total loss excess waiver
If a client’s vehicle is stolen or totally destroyed they will not have to pay the excess
Hire car costs
Up to $5,000

Risk management appraisals
Available to home policyholders (as applicable)
Cash settlement
Available at the client’s option for an insured loss
Cover against all physical loss or damage
to the residence unless a specific exclusion applies
Enhanced rebuild costs
The amount we pay for a claim to a residence is either the full cost to repair or reinstate the client’s buildings or up to 150% of the amount insured for the buildings, whichever is less
If a client has an insured loss over $50,000 they will not have to pay an excess
unless stated otherwise in their schedule
Gardens and landscaping
Automatically covered up to 25% of the amount insured for the residence
Damage caused by flood
is automatically covered
The full cost to replace contents
Without deduction for depreciation, up to 150% of the amount insured
Newly acquired fine art automatically covered
For 90 days up to 30% of the total specified cover for fine art or $250,000 whichever is the lesser amount
Newly acquired jewellery automatically covered
For 90 days up to 30%, of the total specified cover for jewellery or $100,000 whichever is the lesser amount

Private Client insurance should be many things. Comprehensive, flexible, forward thinking and most importantly quick to respond when both you and your clients need it most.

There’s one thing insurance should never be – impersonal.

Who we are

What we do

Underwriting

Claims

Appraisal Service

Advantages of using QPC

Motor Policy

Home Policy

If you are an insurance broker interested in gaining agency access to our products, please contact us using the following form and we will be in touch shortly